Contact

Contact JolieNi

We are here to help you. Whether you have a question about your order, need styling advice, or want to know more about our collections, the JolieNi customer service team is happy to assist you.

Customer Service

Our customer service team is available from Monday to Saturday.
We aim to respond to all messages within 24 hours.

Email: info@jolienic.com
WhatsApp: +31 6 51534085

You can also contact us through the contact form on our website. Please include your name, order number (if applicable), and a clear description of your question. This helps us respond quickly and accurately.

Business Information

JolieNi
Cypresbaan 7–9
2908 LT Capelle aan den IJssel
The Netherlands

Please note: This is not a visiting address. Orders and returns are processed online only.

Chamber of Commerce (KvK): 56958684
VAT Number: NL002300875B49

Frequently Asked Questions

Before contacting us, you can check our information pages for quick answers:
• Shipping Information – delivery times, costs, and tracking
• Returns & Exchanges – how to return or exchange your order
• Privacy Policy – how we handle your data

These pages cover most common topics, but if you can’t find what you’re looking for, please reach out. We’re happy to help.

Collaborations & Press

Are you interested in a collaboration, influencer partnership, or press request?
Send us an email at info@jolienic.com with the subject “Collaboration” or “Press Inquiry”, and we’ll get back to you as soon as possible.

Our Commitment

At JolieNi, every message matters.
We believe in personal service, honest communication, and helping you find what makes you feel confident and elegant.
No question is too small — we’re here for you.